The Rave Recovery Kit will be available in April. Updates via Instagram.

FREQUENTLY ASKED QUESTIONS

PRODUCTS

What is Boomerang and what products do you offer?

At Boomerang, we're avid ravers committed to enhancing the well-being of our fellow party enthusiasts. Recognizing the toll that raving can take on the body and mind, we've crafted the essential Boomerang Rave Recovery Kit to accelerate your post-party recovery. Additionally, check out our upcoming Wellness essentials, including Hydration Bags and Magnesium Gums.  and our reliable Drug Testing Kit. Stay tuned for more exciting additions to our lineup!

Where can I buy Boomerang products?

In the shop on our website, or as we like to call it the Boomerang Pharmacy.
Access the shop in the navigation at the top of each page.
We don't have a physical store at this moment, but this might change in the future.

What is inside the Rave Recovery Kit?

The Recovery Kit contains 40 pills, 20 pre-raving (BOOM) pills and 20 post-raving (BOUNCE) pills. Each pill is packed with vital nutrients specifically designed to optimize ravers' recovery. The pills are packaged in blister packs for reasons of ease of transportation and hygiene.

Check out the Science page to read more about the formula.

What makes the Boomerang formula so unique?

Check out the Science page to read more about the formula.

Should I take the Rave Recovery Kit before and after a rave?

Take 2x BOOM tablet (white) before the rave and 2x BOUNCE tablet (green) after the rave.
The nutrients are better absorbed if you eat something immediately after taking them.
It does not need to be a full meal, it can be a sandwich, banana or some yoghurt for example.

You can repeat 2x BOUNCE pill the next day(s) until you are fully recovered. Always take the BOUNCE pill before bed as it contains Melatonin, a natural sleeping hormone.
The nutrients are better absorbed if you eat something right after taking the tablet.

How long does it take for the pills to start working?

The body can take up to two hours to absorb all nutritions depending on several factors.
The nutrients are better absorbed if you eat something immediately after taking them.

I did not follow the instructions, what now?

It's totally fine! The Rave Recovery Kit is a supplement, not a medicine.
While it is better to follow the instructions to optimize the performance, taking the post pill before the rave or vice versa is not harming you. Never take a bigger dose than is prescribed.

For who is the Rave Recovery Kit intended?

The Rave Recovery Kit is specifically developed for ravers that dance long (and sweaty) hours on the dancefloor, especially when combined with substance use.

Can I use the Rave Recovery Kit for events other than raves?

While our Rave Recovery Kit is designed to replenish depleted balances after drug use and intense raving, it could be used by anyone to support intense physical activity and recovery.
Maybe you are a DJ touring around or a nightlife photographer, why not!

Can the Rave Recovery Kit prevent or cure alcohol hangovers?

While there is overlap in terms of the ingredients used in our Recovery Kit and Wellness Extras (especially electrolytes) and typical hangover remedies, our solutions are not designed to help with this but are specific to enhancing rave recovery.

How to store the Rave Recovery Kit?

Store in a dry place, in the original packaging and at a temperature below 25º C. Keep away from light and heat. Keep out of the reach and sight of children.

PAYMENTS

What payment methods do you accept?

Currently we accept the following credit cards: Visa, Mastercard, Amex and Union Pay.
We also accept PayPal and Multibanco (wire transfer).
Use Shopify Pay, Google Pay or PayPal for express check out.

We are currently working on adding iDeal and MB Way!

How can I know if my payment was successful?

If your payment was successful you will see 'Order confirmed' appearing on the confirmation screen. You will also automatically receive an order confirmation mail.

Is my payment information secure?

Yes, we are using the standard Shopify checkout flow which has a proven track record of privacy and security.

PRICE & PROMOTIONS

Do you offer bulk or wholesale pricing?

Maybe. Send your proposal to hi@ravewithboomerang.com.

Are there any promotions available?

Find the current promotions on the Shop Now page.

Do you reward repeat customers?

We are working on making this happen.
Real Boomerang OGs deserve to be treated extra well ;-)

SHIPPING & DELIVERY

How much does shipping cost and how long does it take?

Shipping to Portugal (including islands) is €2.95.
Shipping to other EU countries is €4.95.

Do you offer express shipping options?

All orders are express and include a tracking link.

How can I track the status of my order?

Tracking of your order happens through the tracking link of the postal service. Keep an eye on your email inbox.

Can I cancel my order after it has been placed?

Sure, just let us know which order you want to cancel per DM or email.
If the order is not yet shipped by the time we read your message, we can still cancel it.

What is your return and refund policy?

If you didn't like our product you can request a refund per mail.
Please add your feedback along.
Read the details here: Shipping and Returns.

What countries do you ship to?

We ship to Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Switzerland, Greece, Luxembourg and Monaco. We are looking to expand this list as soon as possible. Feel free to drop us a DM if you want us to cover your country! We'll see what we can do.

What should I do if my order is damaged or missing?

If your order has significant delays or damage, reach out to the postal service to look for solutions. If they cannot help you further, reach out to us and we will see what we can do for you!

GENERAL

How can I talk to the Boomerang team?

Drop us a mail on hi@ravewithboomerang.com or reach out via DM on Instagram.

Do you collect my data?

We only collect your personal data to fulfill and ship your order.
Find our Privacy Policy here.P

Where is Boomerang based?

We operate from sunny Lisbon, Portugal.

Where can I find the Terms and Conditions?

Find our Terms & Conditions in the footer of this website.

How can I join the Boomerang team?

First of all it's dope you're considering joining us! We can't wait to get to know you.
Drop us a mail on hi@ravewithboomerang.com or reach out via DM on Instagram.

PARTNERSHIPS

Can you host a booth at our event?

Yes let's try to make it happen! We can set up a table in the chill zone and let the attending ravers discover the Rave Recovery Kit and other products. It is a great way to show you care about the health of your guests. Drop us a mail on hi@ravewithboomerang.com or reach out via DM on Instagram.

How can my organisation partner with Boomerang?

We are always happy to get to know you and see how we can collaborate. Together strong! Drop us a mail on hi@ravewithboomerang.com or reach out via DM on Instagram.

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